Terms and Conditions

Please read our terms and conditions carefully. If anything remains unclear please contact us before placing your order.

§ 1 Subject of these conditions

These conditions apply to all sale contracts between the operator of this website head&nature

(Plamundo GmbH) and the customer of the shop (you). By using this website you agree to these terms of use and sale and you agree to submit to the jurisdiction of the courts of the Federal Republic of Germany (FRG). These conditions are governed by and construed in accordance with the laws of the FRG. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded!

§ 2 Order Process

By placing your order you declare your willingness to pay for the ordered items as well as the shipping and service costs as indicated on this website.

After placing your order we will send you an e-mail with the details of the order. Another e-mail will be sent to you as soon as the order leaves our shipping department.

Please note that until we dispatch your order we cannot guarantee full availability of the ordered items. In case of unavailability of products we reserve the right to remove the namely items from your order and invoice: accordingly these items are no part of the contract.

Until payment of the total amount has been received all items remain property of the Plamundo GmbH.

We will not be held responsible for delays or losses due to events beyond our reasonable control.

§ 2.1 Restriction OCB-Products

We can not currently offer shipping OCB-products to Belgium, Netherlands and Luxembourg.

§ 3 Pricing and availability

Usually our website is only refreshed once a day. This means, items labeled as available might nevertheless be sold-out. Also the dispatch estimates actually are just estimates.

We will inform you about unavailability of products by E-mail. If you don't answer within reasonable time we reserve the right to ship your order without these products or in a smaller number.

Also products might be mispriced or prices might change from one day to another. In this case we will inform you before charging your account.

All prices are inclusive of 19% VAT, shipping and service costs are additional.

§ 4 Returns

Any returns of defective or unrequested items have to be arranged with our customer service. Please direct your complaints within reasonable time to our service, preferably by E-mail.

Usually the shipping costs of returns of acceptable items have to be borne by the customer. Exceptions have to be negotiated with the vendor.

§ 5 Customer data and account

You are responsible for entering and maintaining correct data (name, address, bank details etc.) and safeguard your account against mischief and unauthorized access.

Furthermore please note that we don't sell to minors.

You agree to take responsibility for your account and password and contact us immediately if you have any reason to believe your account might be abused.

The operator reserves the right to refuse access, block accounts and cancel orders if he deems it necessary.

§ 6 Customs

The customer is fully responsible for customs declarations, import duties and taxes. If you are unsure about these costs please contact the customs office of your country and ask for the conditions for receiving orders from Germany.

Also we take no responsibility if the products you ordered might be illegal in your country or subject to import bans and get destroyed or lost.

We won't compensate for losses or expenses of any kind related to problems at import.

§ 7 Copyright

All content on this website is property of the Plamundo GmbH and its associates. This includes text, pictures, logos, graphics, buttons, audio and video clips, code and so on.

Especially the unauthorized use of product images and descriptions will be pursued. It is not allowed to extract or re-utilise any parts of this website without our express written consent.

§ 8 About Us / Contact

Business Address:

		Plamundo GmbH
		Junkersstr. 7
		93055 Regensburg
		Phone: +49 (0)941/46189969
		Fax: +49 (0)941/37903419

	CEO: Harald Schreiner
	Register court: Regensburg HRB 15796
	VAT ID: DE310392068
		Return address:
		Plamundo GmbH
Junkersstraße 7
93055 Regensburg

Responsible for the content, according to § 6 MDStV: Harald Schreiner

§ 9 Severability clause

If a provision of this Agreement is or becomes illegal, invalid or unenforceable in any jurisdiction, that shall not affect:

1. The validity or enforceability in that jurisdiction of any other provision of this Agreement or 2. The validity or enforceability in other jurisdictions of that or any other provision of this Agreement.

§10 Redemption of promotional coupons

Vouchers and coupons which are issued free of charge by the seller within the scope of advertising campaigns with a certain validity period (hereinafter referred to as "promotional coupons" or "coupons") cannot be purchased by the customer and can only be redeemed in the online shop of the seller and only within the specified period. Promotional coupons can only be redeemed by consumers. Individual products can be excluded from being bought with coupons, provided that a corresponding restriction results from the content of the promotion coupon. Promotion coupons can only be redeemed before completion of the order process. Subsequent redemption is not possible. Only one promotional coupon can be redeemed per order. The value of the goods must at least correspond to the amount of the promotional coupon. Any remaining credit will not be refunded by the seller. If the value of the coupon is not sufficient to cover the order, one of the other payment methods offered by the seller can be selected to settle the difference. The credit balance of a coupon is neither paid out in cash nor is it subject to interest. The coupon will not be refunded if the customer returns the goods paid for in full or in part with the promotional coupon within the scope of his right of withdrawal. The promotional coupon is transferable. The seller can make payment with discharging effect to the respective owner, who redeems the promotional coupon in the online shop of the seller. This does not apply if the seller has knowledge or grossly negligent ignorance of the non-authorization, the legal incapacity or the lack of power of representation of the respective owner.

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